After Sales Service en

Service, both after sales and as a product, is one of the most important instruments for long-term, profitable customer retention. Yet the factors that contribute to service profitability are not the same as those in more conventional sales areas. A strategically planned, professionally managed service centre can thus make a significant and profitable contribution to lasting business success in the technology sector.

Our service segment check is a customised analysis of your specific situation that includes benchmarking, identifying strengths and weaknesses, and recommendations for action.

What you get